The Quality Manager (QM) will ensure that effective Quality Management System processes are implemented and maintained. This will involve undertaking the following actions:
- Regularly reporting on the progress and improvement of the Quality Management System to Senior Management, in particular at Management Reviews.
- Promoting awareness of the level of client satisfaction and monitoring and analysing the feedback from clients.
One day per month
First Ecology Office, Shipham Road, Cheddar, BS27 3DQ